Last updated: August 2026
This policy explains how poolsafetyhelp.com.au ("we", "us") handles personal information in line with the Australian Privacy Principles.
What we collect
- Enquiry details you submit — name, email, phone, postcode, state, and what you need help with.
- Usage data — we use privacy-focused analytics to understand how the site is used (pages visited, referrers). This data is aggregated and we don't use it to identify you.
How we use it
- To match and refer your enquiry to licensed pool safety inspectors and related operators servicing your area — this is the service you're requesting when you submit the form.
- To operate and improve the site.
- To contact you about your enquiry if needed.
Who we share it with
Your enquiry details are shared with the licensed inspectors or operators matched to your request, so they can contact you with quotes. We may be paid by them for referrals. We do not sell your personal information, and we don't share it with anyone else except as required by law.
Storage and security
Enquiry data is transmitted securely and stored with reputable service providers. We keep it only as long as needed for the referral service and our records.
Your rights
You can ask us to access, correct or delete your personal information at any time — contact us. If you have a privacy concern we can't resolve, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).